Our commitment to you/your client
This agreement was last modified September 2024.

Consent

Clients are required to consent to assessment and treatment. They are expected to respect the clinician during the treatment sessions. Aggressive and/or abusive behaviour will not be tolerated. Additional permission will be required for audio / video recording and for the circulation of reports to other relevant professionals.

Payments

We accept all forms of Credit & Debit Cards, Apple Pay & Google Pay, Paypal, Cash. Payment for any treatment is required at the end of each individual session.

Clinic Appointments

If a client is more than 15 minutes late for their scheduled appointment, it will be at the discretion of the therapist if they can be treated or not.

Withdrawal

You are free to withdraw from therapy at any time without stating a reason provided that 24hrs notice is given for any booked appointments.

GDPR

We will treat all information, facts, matters, documents and all other materials of a confidential nature which we receive or create as a result of your treatment as confidential. All written, audio, visual and video records will be stored securely. Information shared within the treatment sessions will be treated with the strictest of confidence and at no time will this information be shared with any third parties without your consent. Remedi Physiotherapy confirm that we are GDPR compliant and are registered with the Information Commissioners Office on the “Register of Data Controllers” as required by the Data Protection Act 1998. All data held by us is processed in accordance with GDPR.

Termination of Therapy

Remedi Physiotherapy reserves the right to terminate therapy at any time.

Remedi Physiotherapy reserves the right to amend these terms and conditions from time to time.

Terms & Conditions